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Rating System
 
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Posted by: Jerel Byrd 9/5/2007 4:51 PM

There seems to be several qustions and concerns about the rating system so I thought I would address this in the VLOG.

 

The rating system is available for people to rate a particular VA and give it an overall rating between 1 and 5. We have set the rating system so each user can rate a VA but only once every 30 days. By using this, monitoring people rating, and relying on the honor system this should be enough to keep things in check. The problem is people are not always honest nor do they have honest intensions.

 

Recently, a VA CEO rated 17 airlines giving them all a rating of 1. This was detected and all rating by this CEO were removed. The CEO's rating privileges were removed and an email was sent explaining why he had been removed from the rating group. The CEo replied back that his brother did the rating and that I didn't know my own policy and that I was wrong. The CEO then quite and said vahangar.com was of no use to his VA and he unregistered himself from the website.

 

Its unfortunate the CEO reacted this was but if people rate 17 VA's with a 1 in the span of 5 minutes, actions must be taken. There is no perfect solution to rating. Eventually, enough ratings will be given to each VA dn a single vote of 1 will not drastically alter the rating of a VA. Some suggestions have been made and I will review them to see if we can improve the rating system or if we should give up and pull the rating system.

 

Hopefully it wont come to pulling the system and we can use the system to rate VA's as they should be rated and not rated due to spite.

 

Jerel

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